If you have any specific queries relating to an order, please email the team at help@regen-optics.com
DELIVERY
Once your order has been placed, this should be processed and dispatched within 48 hours. This could take up to 72 hours during peak periods such as Black Friday.
We currently offer free standard delivery on all orders over £75 or you can pay to upgrade this to an express service if required.
Once your order has been processed, you are unable to make any changes. If there is an error with your address, please reach out to the team at help@regen-optics.com with your order number asap.
Upon receipt of your order, you will receive a tracking email (please check junk/spam folders if you can't locate this) which will enable you to follow your order progress.
RETURNS
If your REGEN™ purchase doesn't transform your gaming experience within 30 days of purchase and you decide to return it, we will exchange products in their original condition and packaging for a full refund.
Begin the process by contacting our team at help@regen-optics.com. Please ensure to include your order number in your email.
To ready our full delivery + returns process, please click here to visit our FAQ page.